Newsroom
Enhance Your Packaging Systems with RMGroup’s Service & Support
In the realm of automated packaging systems, reliable service and support are paramount. Here at RMGroup we excels in this domain, ensuring seamless operations and minimal downtime for your equipment. Here’s an overview of our offerings:
Comprehensive Warranty and Training
RMGroup provides a 12-month warranty for new equipment and 6 months for used machinery. Their expert engineers offer thorough onsite training, ensuring your team can operate the systems efficiently.
Fast Response and Remote Diagnostics
With engineers strategically placed across the UK, RMGroup guarantees rapid onsite support and utilises the eWON remote diagnostic system for immediate troubleshooting, enhancing uptime and productivity.
Preventative Maintenance
Regular maintenance is key to avoiding unexpected breakdowns. RMGroup’s tailored maintenance plans ensure your equipment remains in peak condition, reducing the risk of costly interruptions.
Customer-Centric Service
RMGroup’s commitment to customer satisfaction is evident in their proactive approach to service and support. For any assistance, contact their dedicated service team at service@rmgroupuk.com.
For more details on RMGroup’s service and support offerings, visit their Service & Support page.